Shipping Policy
Last Updated: July 13, 2026
Thank you for shopping with Kitchen Collage of Des Moines. This Shipping Policy explains how we process and deliver orders placed through our online store.
Order Processing
Orders are processed Monday through Friday, excluding weekends and public holidays.
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Processing Time: 1–3 business days
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Orders placed after business hours or on weekends will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Shipping Destinations
We currently ship to addresses within the United States.
At this time, we do not offer international shipping.
Estimated Delivery Times
Estimated delivery times are:
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Standard Shipping: 3–7 business days
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Expedited Shipping (if available): 1–3 business days
Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Shipping Costs
Shipping charges are calculated during checkout based on your delivery location and selected shipping method.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking number (where available), allowing you to monitor the progress of your shipment.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your order.
Kitchen Collage of Des Moines is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and provide an appropriate resolution where applicable.
Delivery Delays
While we make every effort to ensure timely delivery, unexpected delays may occur due to circumstances beyond our control, including:
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Severe weather
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Carrier service disruptions
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Natural disasters
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High shipping volumes
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Other unforeseen events
We appreciate your patience in these situations.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Kitchen Collage of Des Moines
430 E Locust St
Des Moines, IA 50309
United States
Email: mohinichauhan944@gmail.com
Phone: +1 (515) 555-2847